Welcome to Our Shipping & Returns Guide

Shipping & Returns Effective Date: December 27, 2023

Thank you for shopping with us at Supplement Legends. Understanding our Shipping & Returns policy is the first step to a seamless shopping experience. Below, we outline how we handle shipping and returns to ensure your satisfaction from the moment you place an order to the potential need for a return.

Shipping Policy: Fast & Flexible

  • Prompt Order Processing: We handle your orders with care, processing them within 3 business days.
  • Customized Shipping Options: Choose from multiple shipping methods at checkout, each designed to meet your specific needs. We calculate shipping costs transparently, so you’re always in the know.
  • Adaptable Delivery Schedules: Depending on the shipping method and destination, delivery times will vary, giving you control over when your products arrive.
  • Global Shipping Solutions: For our international customers, please note that your orders may be subject to additional customs fees or tariffs.

Returns Policy: Simple & Straightforward

  • 30-Day Return Window: Supplement Legends accepts product returns within 30 days from the date of receipt, as long as the products remain unopened, unused, and in their original packaging.
  • Mandatory Proof of Purchase: Please have your receipt or proof of purchase ready when you initiate a return.
  • Exceptions to Our Returns Policy: It’s important to note that we cannot accept returns of perishable goods, custom products, personal care items, hazardous materials, flammable liquids, or gases.

Initiating Your Return

Should you need to return a product, contact our support team at support@supplementlegends.com for approval and detailed instructions.

Understanding Refunds

  • Inspection and Approval: Our team carefully inspects all returned items. Approved refunds will be processed to your original method of payment.
  • Timing of Refunds: The timeframe for receiving your refund may vary by payment provider.

Covering Return Shipping Costs

Please be aware that customers are responsible for the return shipping costs, which are not refundable.

Dealing with Damaged or Incorrect Items

If you encounter any issues with defective, damaged, or incorrect items, reach out to us immediately for assistance.

Exchanges Made Easy

We offer exchanges for items that are defective or damaged upon arrival. Contact us for more information on how to proceed with an exchange.

Have Questions?

For further inquiries about our Shipping & Returns policy, our support team is here to assist you at support@supplementlegends.com. We’re dedicated to ensuring that your experience with Supplement Legends is as smooth and enjoyable as possible.